FAQ

How long does shipping take?

• Shipping usually takes on average between 8-12 business days.

How can I track my order?

• Once your order has been shipped, you will receive a tracking number and a tracking link. You can click on the tracking link to track your shipment.

How long does order processing take?

• Order processing usually takes between 1-3 business days.

Will customs charges apply to the shipment?

• Customs may apply, this is usually around 10% of the total order value, determined by local customs regulations. This is the customer's responsibility.

Why does my tracking number show "Not Found"? 

• Please note that tracking numbers may take a few days to initially scan in. This does not affect delivery times.